GAFA goes to Washington
Bezos, Zuckerberg, Cook and Pichai were told they have ‘too much power’ when they all appeared (by video call) in Washington this week. The questioning was wide ranging but the two parties seemed to have different concerns; Democrats about the power of the businesses and the Republican about a left leaning bias. Lots more to play our here.
Building on our coverage of online grocery we see Amazon have announced an expansion of their Fresh grocery business - as one analyst puts it they are “hitting the nuclear button”. The service will drop the current monthly charge and expand beyond the 300 postcodes currently served. More on this from the Daily Mail
The share prices of all the supermarkets were hit by this but I think Ocado have the most to fear. All the services have ramped up over Covid and will want to hang on to their customers but Ocado are about to switch from Waitrose groceries to M&S. Many will switch to Waitrose delivery.
Another facet of food delivery that is booming is Meal Kits. Pioneers Gousto made as much money in the first half of this year as the whole of last and are to hire 1000 extra staff to help deal with this demand. Managing demand and avoiding churn drive Gousto to develop personalised repertoires of recipes as their CEO explains here.
Some costs are going down - Google are dropping commissions for goods sold through its Buy from Google initiative. Few are convinced it’s much of a threat to Amazon and Instagram seems to be becoming an alternative ‘home’ for small businesses that may once have relied on Google and their business profile.
maligning attacks by our competitor – namely Facebook – disguised as patriotism
We now have the video of our webinar on TikTok on YouTube - let me know if you would like to see it.
Finally... this is the summer edition of Fix - written by the beach in St Ives -so slightly lighter weight. Our midweek deep dives continue to get great feedback. This week our look at newTV went deep with lots of data and insight - and also marked our new partnership with Samsung Ads - catch up here. Our latest partner on Fix Friday is Salesforce and Datorama and they have shared a good guide to marketing analytics - click here or on the banner.
And if you are interested in how a partnership might help your business, let’s talk.
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